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Frequently Asked Questions (FAQ)

Q?

Why should I choose WritingLeader over other writing services?

A.

First and foremost, we never outsource customer projects to foreign countries in the way other online writing companies do. Additionally, WritingLeader is owned and run by recent graduates who understand modern education standards and know what students need.

Q?

What should I do if I am not happy with my paper?

A.

Should you find your paper in any way defective, we will happily revise it if you make this request within 7 (seven) days after the delivery of your paper.

Q?

How can I be sure my paper is free of plagiarism?

A.

All papers are checked for plagiarism by sophisticated detection software before being they are sent to the customer. Additionally, we do not tolerate plagiarism at our company and we terminate the employment of any writer who breaches our rules.

Q?

Will my business with you be kept confidential?

A.

Very much so! Our company is privately owned and operates on the principle of integrity where confidentiality is concerned. Under no circumstances (unless the law requires it) will we share your details with any other party.

Q?

How secure are your payment methods?

A.

The two payment systems we use are Authorize.Net and PayPal which are two very safe and convenient online payment systems. Your personal details are entirely confidential with each vendor.

Q?

Do you have a policy on revisions?

A.

If you make a revision request the instructions of which do not differ from those you initially provided, we will happily revise your paper. You are given 7 (seven) days after your order has been delivered to request a revision. Feel free to call us if you need any further clarification on our our Revisions Policy.

Q?

Where are the sources your experts use obtained from?

A.

Our team has access to a huge variety of online databases containing textbooks, journals, academic articles and other media. You can be sure the resources and content we use is considered both reputable and suitably scholarly among academic experts.

Q?

What qualifications do your writers have?

A.

Every writer at WritingLeader is extensively experienced in the writing business. Each one has attended a respected university and has completed our comprehensive training course. They are all experts in their respective fields and they know what is required to get A grades.

Q?

Who will write my paper?

A.

Every paper is completed by a qualified American employee of WritingLeader. We do not outsource projects to foreign countries. The writer we assign to your order will also be a specialist in your topic or subject area.

Q?

How can I order a writing service from your company’s website?

A.

The process for placing an order is easy. Just go to the orders page and provide all the required information. Or, if you prefer, you can order by phone or through our live chat system, which you will find in the upper right-hand corner of our website.

Q?

I have additional files to send – how can I do this?

A.

Log into your account, find your order and upload any files you have for us.

Q?

I need to use a particular source but I do not have it – can you find it for me?

A.

Our writers have access to a wide range of online databases and other academic resources. Although we cannot promise to find every single source requested, we can usually find any that are required. If we cannot find a specific article or book we will quickly let you know and work with you to find the best solution.

Q?

Can I monitor the status of my order – how can I do this?

A.

Just go to your account and create a new inquiry in order to get a progress report on how your order is coming along. Our writers, researchers and editors will do their best to respond promptly.

Q?

My paper is required urgently – how soon will it arrive?

A.

Your completed paper will be sent to you by the deadline you set on the order form. You are welcome to contact our representatives if you have any further questions about our procedures for completing orders.

Q?

How my paper will be delivered?

A.

Every completed order is uploaded to the customer’s account. You will also receive a notification from us by email when your paper is ready and available for downloading.

Q?

Can you accommodate changes to an order, especially last minute ones?

A.

Although we make every possible effort to help you and respond to your inquiries on a 24x7 basis, any requests for changes should be made in line with the terms of our revisions policy. Feel free to contact our customer support team by phone or live chat if you would like a more detailed explanation about this policy.